With a growing number of well-known larger retailers introducing services such as ‘Try before you buy’ and ‘Free returns’, how can retailers stay ahead of the curve to offer these services without hurting their margins?
Download our on-demand webinar with Brightpearl partner EYStudios, to understand why the introduction of these services could quickly lead to a tsunami of returns that may wipe out retailer margins – but if approached correctly, will be a massive opportunity for your business to drive an increased profit, if businesses adopt best practices models across their entire operations.
During the webinar, we’ll deep-dive in to this rising culture of returns, and how large and independent businesses alike can drive a scalable and efficient model to capitalize on this.
In just under 45 minutes you will:
- Understand retail and consumer attitudes towards new buying trends being pioneered by online brands
- How to manage your storefront to account for this new returns culture, so that you gain more customer loyalty
- Gain insight into the impact new shopping trends may have on returns behavior, and what you must prepare for
- Learn more about the burgeoning intentional returner culture and its potential risk to your business
- Understand how you can adopt a best practices returns program on your ecommerce store
- Explore how you can automate and reduce back office process, that will inevitably increase with high volumes in returns, saving time and money