Rates of Returns: Managing the process and protecting profits while your business grows

Understand the challenge increased consumer returns is having on ecommerce businesses, but the opportunity this presents for retailers to capitalize on the increasing trend if they adopt a best practices returns model.


With a growing number of well-known larger retailers introducing services such as ‘Try before you buy’ and ‘Free returns’, how can retailers stay ahead of the curve to offer these services without hurting their margins?

Download our on-demand webinar with Brightpearl partner EYStudios, to understand why the introduction of these services could quickly lead to a tsunami of returns that may wipe out retailer margins – but if approached correctly, will be a massive opportunity for your business to drive an increased profit, if businesses adopt best practices models across their entire operations.

During the webinar, we’ll deep-dive in to this rising culture of returns, and how large and independent businesses alike can drive a scalable and efficient model to capitalize on this.

In just under 45 minutes you will:

  • Understand retail and consumer attitudes towards new buying trends being pioneered by online brands
  • How to manage your storefront to account for this new returns culture, so that you gain more customer loyalty
  • Gain insight into the impact new shopping trends may have on returns behavior, and what you must prepare for
  • Learn more about the burgeoning intentional returner culture and its potential risk to your business
  • Understand how you can adopt a best practices returns program on your ecommerce store
  • Explore how you can automate and reduce back office process, that will inevitably increase with high volumes in returns, saving time and money

Get Omnichannel ready today

Register now

About EYStudios 

EYStudios is an award-winning branding firm specializing in eCommerce design and development. We are a 13-year- old company with in-house, US-based designers, developers, and consultants. We focus on developing storefronts with high-end aesthetic and plenty of personality.

Through their history they have worked on a wide variety of different platforms. From this experience, they have narrowed our focus to support the two platforms they feel best fit the needs of the growing merchants they work with, BigCommerce and Magento. They are an Elite Partner with BigCommerce and as a Certified, Enterprise Solution Partner with Magento, they were honored to be named the 2016 Commercial Partner of the Year. No matter what the size of your business is, or the tools you need to support it, they are confident they can build a solution tailored specifically to your needs.


About Brightpearl 

Brightpearl is a cloud-based ERP for retailers and wholesalers. Our mission is clear: automate the back office so merchants can spend their time and money growing the business.

Brightpearl’s complete back-office solution includes financial management, inventory and sales order management, purchasing and supplier management, CRM, fulfillment, warehouse and logistics. In addition, the solution has high-performing connectors to the major ecommerce platforms, including Magento, BigCommerce and Shopify.