Multichannel order management software for retailers and wholesalers
Brightpearl provides efficient order processing workflows to ensure that orders from all channels are managed in one place and automated wherever possible.
Get a Free DemoAutomated, all-in-one order management software
Get orders out faster
Use advanced automation for faster order processing and shorter delivery times to increase repeat purchase rates and greater lifetime customer value.
Manage multichannel orders with ease
Collate, process, and manage all your orders from all your sales channels in a single platform.
Perfect your orders
Get the right products to the right customers every single time for a frictionless shopping experience, avoiding costly mistakes on orders.
Why Brightpearl
Software AND service
Service is an integral part of working with Brightpearl. Our retail consultants get you live in 1/3 of the time it takes ERP – and always for a fixed cost. And the in-house team stays with you, throughout – from tech support to ongoing business consulting.
Built for retail
From single channel, fast-growth brands, to complex multichannel retailers, our software is designed for retail and wholesale businesses only.
Enterprise scale
Black Friday, holiday season, Back to school or whenever your peak period is, Brightpearl is built to scale as you grow, and it’s designed for resilience; an operations platform you can build a business on.
Key Features
Brightpearl’s automated order management has all of the features you need to take control of your orders across all sales channels, and maintain strong customer loyalty and client relationships.
Multichannel order management
Our high performance, scalable and purpose-built ecommerce integrations allow you to manage all your sales channels in one single system and handle high order volumes, ensuring real-time, accurate inventory updates.
Automatic order processing
Create your customized rules to automatically allocate inventory, route orders to the right warehouse, and invoice sales without the need for a developer.
Flexible order fulfillment options
With Brightpearl, you can easily manage partial fulfillment, dropshipping and back orders, allowing you and your team to focus more on driving traffic to your website and football to your store.
Streamlined shipping and 3PL integrations
We integrate with the leading shipping providers and 3PL systems so you won't need to compromise on your technology stack or business workflows. By integrating your carriers to one managed platform, the hassle is taken away from creating shipping labels and manifests.
Manage back orders and pre-orders
Raise linked purchase orders so inventory is automatically allocated to the sale when it arrives at the warehouse. For partially allocated orders, individual items can be split to back order.
Flexible return workflows
Clone your sales orders to credits in one easy step and raise a new order for exchange or refund. Choose how and when to process the inventory, allowing it to be put back in stock, written off, or quarantined.
Integrated point of sale
Whether you sell through brick-and-mortar stores, trade shows or events, Brightpearl’s point of sale system enables you to capture orders, customer information and payments via our intuitive, integrated app.
Customize customer terms for wholesalers
Manage your trade and wholesale customers by specifying their price lists and discounts, setting their agreed payment terms, credit limits, account owner and more. Create and send quotes, proformas, order confirmations, invoices and statements directly from the order.
Sales analysis reporting
Find your most loyal customers or biggest spenders, report on your most popular products, categories and brands, and see which channels are performing best.
Integrate your accounting data
With Brightpearl, you can either choose to use our fully integrated accounting to gain financial insights on your business, or continue with your existing accounting software, as our purpose-built integrations to the major accounts packages will give you the freedom to choose.
“Two years ago we were processing 1300 orders a month, and post-Brightpearl, we’re processing approximately 25,000 orders a month.”
Bruce Gibson, Electric Tobacconist
World class integrations
A powerful all-in-one retail operations platform for retailers and wholesalers
Simplify your workflows by managing all your orders, inventory, purchasing, warehouse management, CRM, accounting, fulfillment, reporting and POS in one single system. With Brightpearl, you can streamline and automate your back office, giving you more time back to focus on effective growth strategies.
Sales Order
Management
Inventory
Management
Inventory
Planning
Shipping and
Fulfillment
Warehouse
Management
Retail
Accounting
Purchasing
and Supplier
Management
Workflow
Automation
Reporting
Payments
CRM
POS