The adaptive enterprise requires a flexible, modern core that enables fast changes and closed-loop feedback throughout the business to power better customer and employee experiences. While ERP systems of the past have been largely inflexible, expensive to upgrade, and poorly suited to modern digital businesses, we now see the beginning of a new era of operations technology, which Forrester defines as the digital operations platform:
The core enterprise applications that are necessary for digital business are the foundation for business operations and customer experiences — although often behind the scenes. Example categories in the DOP are operations, finance, product configuration, supply chain, product engineering, logistics, and billing. The DOP can comprise individual solutions but is often based on a suite of solutions built to work together.
In this newly released Forrester report, you’ll learn:
- What a DOP is
- The main benefits of a DOP
- How to select vendors based on size and functionality
- How to align individual vendor solutions to your organization's needs
- How to evaluate vendors by solution characteristics and business results
Get Omnichannel ready today
About Brightpearl
Brightpearl is the number one digital operations platform (DOP) for the retail and wholesale sector. Built to manage the complexity of modern business, the scalable platform offers flexibility to respond to rapid changes in demand and smooth integration with other core operational systems within the organisation.
Brightpearl’s complete DOP solution includes financial management, inventory and sales order management, purchasing and supplier management, CRM, fulfillment, warehouse and logistics. In addition, the solution has high-performing connectors to the major ecommerce platforms, including Shopify, Magento and BigCommerce. Over 1,200 businesses in 26 countries use our platform. We manage over 10m transactions and $3bn of business a year.
Brightpearl is a flexible and agile solution that enables fast decision-making and insights. The platform is designed for retailers and wholesalers to manage the heart of their business easily from one single system. Brightpearl’s configurable automation workflows have measurable time and cost saving impact for our customers, allowing them to focus more resources on growing the business. Our team guides retail businesses through a highly efficient implementation process which typically gets them up and running in less than 60 days - twice as fast as our competitors.
Connect with us on Twitter (@BrightpearlHQ), LinkedIn (linkedin.com/company/Brightpearl), and Facebook (facebook.com/brightpearl).
